Privacy policy - Ancumer

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The privacy policy of ANCUMER, S.L. (hereinafter called "the company") it follows the international and European legislation (GDPR) on data protection. In addition, the company intends to inform the user through this document of their rights and obligations regarding the privacy of their data, in addition to explaining the reason for the storage and use of the data.

Data collected by the company.
The company collects all the information entered by the user and stores it on their own servers or on the servers of the storage provider of the company.
The user's data includes the user's name and personal data, as well as photographs or other documentation that the user decides to send during the course of any communication.
Finally, the company collects data from the connection device through cookies. The user can disable cookies in his browser so that the company Do not collect such information in case the user does not want it to be so. This information is used to conduct navigation studies and access to the application, as well as the use of it. Navigation information includes the type of device and its characteristics, location and connection times.

Who is responsible for the processing of your data?
Identity: ANCUMER S.L.
Postal Address: Plaça Joan Cornudella, 23, 08035 Barcelona

For what purpose do we treat your personal data?
In the company We treat the information provided by interested persons in order to provide and / or market the products and / or services offered by our firm.

How long will we keep your data?
The company will retain the data collected for this purpose as long as the user does not revoke the consent, if any, provided.

What is the legitimacy for the processing of your data?
The legal basis for the processing of your data is the execution of a contract or if it is not the case, it will be the consent of the interested party.

To which recipients will your data be communicated?
The data will not be communicated to third parties except legal obligation.

What are your rights when you provide us with your data?
Anyone has the right to obtain information about whether the company we are treating personal data that concerns them, or not.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. In this case the company will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
You may materially exercise your rights in the following manner: by sending an email to, duly identifying yourself and expressly indicating the specific right you wish to exercise.
If you have given your consent for any specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to your withdrawal.
In case you feel your rights are violated regarding the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through from his website:

How are the data obtained?
The personal data we process at the company They are not personal data classified as special categories.

Data shared by the user
We may reject requests that are more repetitive than reasonable, that require a disproportionate technical effort (for example, develop a new system or radically change an existing practice), that endanger the privacy of other users or that are not practical (for example, requests that refer to information stored in backup systems). When we can offer you the possibility to access your personal data and modify them, we will do it for free, unless it requires a disproportionate effort.
By providing our services, we will protect your data by ensuring that they cannot be accidentally or intentionally deleted. For this reason, even if you delete your data from our services, we may not immediately destroy the residual copies stored on our active servers or the data stored on our security systems.

Access and modification of data
The user may modify their data at any time.

The data we share
We do not share personal information with companies, organizations or individuals that are not related to the company, unless one of the following circumstances occurs:
Consent: We will share your personal data with companies, organizations or individuals outside the company when you have given us your consent to do so. Your consent will be necessary to share specially protected personal data.
External treatment: We provide personal information to our affiliates or other trusted persons or companies to carry out their processing by the company, following our instructions and in accordance with our Privacy Policy, and adopting other appropriate security and confidentiality measures .
Legal reasons: We will share your personal data with companies, organizations or individuals outside the company. If we consider in good faith that there is a reasonable need to access said data or use it, keep it or disclose it to: comply with any requirement provided in the applicable legislation or regulations or meet any requirement of an administrative or judicial body, comply with the provisions of the Conditions of current service, including the investigation of possible infractions, detect or prevent any fraud or technical or security incident or otherwise address them, protect the rights, property or security of the company, of our users or of the general public to the extent required or permitted by applicable law.

Data security
For the company safety is the most important. Currently the data storage service is performed through specialized providers with security certificates and anti hacking systems. The company has decided to outsource the storage to ensure that the supplier meets the highest safety standards, at levels that the company. Could not offer on own storage servers.

Privacy Policy Application
Our Privacy Policy applies to all services offered by the company and its products and / or communications with the user, but excludes those services that are subject to independent privacy policies that do not incorporate this Privacy Policy.

Law enforcement
In the company we verify compliance with our Privacy Policy on a regular basis. We also adhere to different self-regulation codes. In case we receive a formal written complaint, we will contact the person who has formulated it to follow up on it. We will work with the competent regulatory authorities, including local data protection authorities to resolve any claim related to the transfer of personal data that we could not solve directly with the user.

Our Privacy Policy may be modified at any time. We will not limit your rights under this Privacy Policy without your express consent. We will post all changes to this Privacy Policy on this page and, if they are significant, we will make a more prominent notification (for example, we will send you an email notification if the modification affects certain services).

More information about the processing of your data
When we need to obtain information from you, we will always ask you to provide it voluntarily by expressly giving your consent through the means authorized to do so.
The treatment of the data collected through the data collection forms of the website or other means will be incorporated into the Treatment Activities Registry for which the company is responsible.
The company treats the data confidentially and adopts the appropriate technical and organizational measures to ensure the level of security appropriate to the treatment, in compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 and other applicable regulations regarding Data Protection.
However, the company cannot guarantee the absolute invulnerability of the systems, therefore, it assumes no responsibility for the damages and losses derived from alterations that third parties may cause in the computer systems, electronic documents or files of the user.
If you choose to leave our website through links to websites not belonging to our entity, the company will not be responsible for the privacy policies of said websites or for the cookies that they may store on the user's computer.
Our policy regarding the sending of our emails or any other digital channel, focuses on sending communications only if you have agreed to receive them. If you prefer not to receive these communications we will offer you through them the possibility of exercising your right to suppress and waive the reception of these messages, in accordance with the provisions of Title III, article 22 of Law 34/2002, of Services for the Information Society and Electronic Commerce.

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